Salesforce B2B-Commerce
Project Scope
Provide a Storefront to each distributor where their customers can browse products, products prices, and manage their accounts.
Business Challenges
- Third party was maintaining the products and the product’s pricelists
- Increase effective engagement between distributor and customer
- Distributors were shown the non-value add data
- Multiple Currencies and content in different languages were not supported
ARi’s Solutions
- Provided a Storefront supporting content in multiple languages & product pricelists
- Integration of Salesforce & ERP Warehouse for order management
- API calls are developed to check stock availability
- Distributors can define and manage their sales team
- Sales team can interact seamlessly with the end customer
- Application enforced the GDPR compliance in the storefront for data protection
- Distributors are provided with site usage reports
ARi’s Value Proposition
- Distributor’s Storefront displayed in multiple regions around the world delivering a localized buyer experience
- Increased customer engagement
- Distributor can author Price List for each supported currency
- Customers can view the products at the prices they are entitled to receive
- Distributors are provided with a framework to load the Price Lists at ease
- Each distributor is provided with the usage (products, site) reports
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Case Study
Case Studies
Related
https://www.arigs.com/wp-content/uploads/2025/11/Salesforce-B2B-Commerce.pdf