Scaling Online E-commerce
Project Scope
- To provide a comprehensive solution for a leading global manufacturer of windows and doors, facilitating seamless commerce for a diverse customer base
- Development of a user-friendly web portal to enhance the purchasing experience across distribution channels
Business Challenges
- Flexibility in Design: Designing a framework to accommodate diverse business requirements and operational needs
- Scalability: Ensuring scalability to cater to a global customer base, including primary, secondary, and tertiary customers
- Technology Specification: Developing the solution using Drupal as per the client’s specifications
ARi’s Solutions
- Strategic Planning: Conducted three design sprints to align with business objectives for the fiscal year and outlined a Minimum Viable Product (MVP) framework
- Website Development: Designed and developed an E-commerce website tailored to serve both B2B2C and B2B customers
- User Testing: Conducted user testing of the MVP to refine and optimize the solution for enhanced usability
ARi’s Value Proposition
- Digital Transformation: Facilitated the transition of the client’s distribution channel to an online platform, enabling a broader audience to reach and market penetration
- Cost Reduction: Encouraged direct engagement of secondary and tertiary customers with the customer portal, thereby reducing commission costs and increasing customer profitability
- Enhanced User Experience: Improved the overall user experience on the new in-house platform, surpassing the capabilities in comparison to the previous third-party platform
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Related
https://www.arigs.com/wp-content/uploads/2025/11/Scaling-Online-E-commerce.pdf